Complex ‘off-the-peg’ policies failing buyers, says Mactavish

Mactavish CEO Bruce Hepburn

Commercial insurance products are too standardised for today’s buyers and risks, while policy wordings are overcomplicated and often contradictory, according to a new report from Mactavish. It warns this risks disputed claims, as highlighted by recent high-profile business interruption (BI) Covid-19 losses. “Insurers’ refusal to cover Covid-19 impacts – against the context of ambiguously worded business interruption policies – echoes…

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