Kenyan insurers see reduced costs, faster claims settlement on direct premiums collection

Kenyan insurers see reduced costs, faster claims settlement on direct premiums collection

Kenyan insurers see reduced costs, faster claims settlement on direct premiums collection

Patrick Alushula reports on a parliamentary decision set to benefit insureds and insurers at the expense of brokers and intermediaries Risk managers and insurance buyers are expected to welcome a Kenyan parliament move that should speed up the insurance-buying process. The cost of administration for insurance policies should fall while the claims settlement period should also reduce, according to the…

App set to change shape of Kenyan insurance market

App set to change shape of Kenyan insurance market

App set to change shape of Kenyan insurance market

An app has been launched to revolutionise the buying and then the claims handling process of motor policies. James Wambugu, who previously headed up UAP in Kenya, has joined SolvIT to ‘Uberise’ the insurance market. He told Commercial Risk Africa that, looking at motor policies first, insureds often struggle to find accurate values for their vehicles and insurers will send…

George Otieno suspended by ATI

George Otieno suspended by ATI

George Otieno suspended by ATI

George Otieno, former CEO of Africa Trade Insurance Agency (ATI), has been suspended with immediate effect by the board of directors of the ATI. John Lentaigne, ATI’s chief underwriting officer, has been appointed acting CEO. The ATI explained: “This [follows] Mr Otieno starting court proceedings against ATI in relation to his employment contract, which makes his position untenable as the…

Kenya’s general insurance uptake drags on rising fraud, poor selling

Kenya’s general insurance uptake drags on rising fraud, poor selling

Kenya’s general insurance uptake drags on rising fraud, poor selling

Patrick Alushula takes a look at the state of Kenya’s insurance industry and finds some worrying signs. He discovers some of the problems have existed for some years but are still to be meaningfully addressed The pace of growth in the short-term insurance business in Kenya has slowed, reducing its share of overall gross written premiums. The sector blames the…

Kenya’s medical insurers blame ill-equipped hospitals for losses

Kenya’s medical insurers blame ill-equipped hospitals for losses

Kenya’s medical insurers blame ill-equipped hospitals for losses

Medical insurance firms in Kenya are blaming the rising number of poorly equipped hospitals using unregistered staff, for increased claims that have sunk more than half of the insurers into losses. The largest health insurer in Kenya, Jubilee Insurance, said many registered institutions are not hiring approved doctors, leading to higher costs and the increased likelihood of a wrong diagnosis…

Corporates targeted by environmental protests

Corporates targeted by environmental protests

Corporates targeted by environmental protests

Greenpeace Africa activists and volunteers delivered a #PlasticMonster partly covered with Nestlé-branded plastic packaging back to its source: the Nestlé factory servicing Kenya and other east African countries. The activists called on the multinational corporation to end its reliance on single-use plastic. They also held protests at Nestlé offices in the Philippines, Germany and other countries as part of a global…

Kenya attack: lesson in risk management

Kenya attack: lesson in risk management

Kenya attack: lesson in risk management

With some people trapped inside the Dusit complex in Nairobi for some 30 hours after terrorists attacked last Tuesday, killing 21, further lives were saved by having security plans and practising them. The address at 14 Riverside was home to a Thai-owned hotel as well as a number of office blocks, housing international companies. These included risk consultancy Control Risks.…

Kenyan tourism industry likely to suffer in wake of Dusit terror attack

Kenyan tourism industry likely to suffer in wake of Dusit terror attack

Kenyan tourism industry likely to suffer in wake of Dusit terror attack

International investors may well be re-assessing their Kenyan portfolios in the wake of the Al-Shabaab attack on the Dusit hotel complex in Nairobi last week. Some 21 people were killed by the terrorists, in what was the latest of a string of attacks across Kenya. However, Patricia Rodrigues, an analyst with Control Risks who was in the complex when the…

Travellers warned to be on alert as Nairobi siege ends

Travellers warned to be on alert as Nairobi siege ends

Travellers warned to be on alert as Nairobi siege ends

Several Nairobi establishments popular with Westerners are reported to have closed for security reasons, after al-Shabab gunmen stormed into the Westelands Dusit complex, killing 14 people. Kenya’s President Uhuru Kenyatta said all the gunmen behind the Nairobi hotel complex attack have been killed and the 19-hour hostage crisis is over. Some 14 civilians died in the attack, however more than 700 civilians…

Continental Re celebrates ten years in Kenya

Continental Re celebrates ten years in Kenya

Continental Re celebrates ten years in Kenya

Pan-African reinsurance company Continental Reinsurance has marked its ten-year anniversary in Kenya by calling on industry stakeholders to work together to increase insurance penetration on the continent. Dr Femi Oyetunji, group managing director, Continental Reinsurance, said: “We should not focus on competing as industry stakeholders but complementing each other and building a better insurance market. By building partnerships, relationships and…

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