Watch this space for the next Commercial Risk webinar
Lessons from COVID-19: why chronic disease management is essential

Hospitalisations have been six times higher and deaths 12 times higher for COVID-19 patients with existing chronic conditions.
But chronic conditions like heart disease, hypertension, obesity, diabetes, asthma and arthritis are no new threat. These conditions have accounted for a large proportion of healthcare spending and have contributed to increased premiums year over year.
Continuing care for these vulnerable groups of people is now more important than ever before – because of both the COVID threat and spiralling medical costs.
Employers need to promote healthy behaviour and lifestyles for all their employees. A proactive, technology-enabled, evidence-based health and wellness approach will not only help employees manage their chronic conditions but also reduce the risk of developing such conditions.
Find out how you can help your employees and company in this webinar.
Speakers
You can watch the video below
Sponsored by:
Claims Management Property and BI claims

The past year has showed us all how a single event can turn the world upside down. It also showed us the need for resilience and sustainability across all sectors, as well as revealing the importance of having insurance claims settled quickly and seamlessly.
Claims teams too had to adapt massively through the pandemic, working remotely and engaging with technology in innovative ways. This webinar looks at both the meta-level and micro-level of claims management, discussing why risk managers should worry about the claims management team. We will discuss who should be the head claims manager, the challenges of modern claims recording and what can be done in advance of any claims.
Speakers
Mark Graves, EMEA Claims Head, Swiss Re Corporate Solutions
Raymond Hogendoorn, Global Head of Short-Tail Claims, AGCS
Carl Leeman, Chief Risk Officer, Katoen Natie
Martin Schachtschneider, Head of Business Development, BELFOR Deutschland
Richard Sheridan, Director, Head of Corporate, Sedgwick International UK
Moderator
Liz Booth, Editor, Special Projects, Commercial Risk
You can watch the video below
Sponsored by:
Climate Change

Covid-19 has changed the climate conversation as people stopped travelling and the carbon footprint for many decreased markedly. It also increased awareness among boardrooms that those low probability but high impact events can happen, which no business can afford to ignore.
Now as businesses plan for a post-pandemic world, this seminar looks at how supply chains need to change and how climate change risks should be factored in to this discussion.
Speakers
Simon Konsta, Partner, Clyde & Co
Carl Leeman, Chief Risk Officer, Katoen Natie
Fabio Petruzzelli, Natural Hazards & Climate Change Manager, AXA XL
Moderator
Liz Booth, Editor, Special Projects, Commercial Risk
You can watch the video below
Sponsored by:
Supply chain risk

The explosion and fire at Tianjin port in 2015 left the world determined that the consequential disruption to supply chains should never happen again. However, the explosion in Beirut port last year showed that the risk of another such event is entirely possible and almost impossible to predict.
In this webinar we ask if risk managers are perhaps running the risk of concentrating on the intangible risks such as cyber at the expense of some the physical hazards that leave their businesses dangerously exposed. Is there a real risk that fire, water and natural hazards are often vastly underestimated, particularly when it comes to assessing their consequences for the supply chain? And we look at some of the practical solutions, including the use of insurance, in mitigating these risks.
Speakers
Martin Schachtschneider, Head of Business Development, BELFOR Deutschland GmbH
Bianca Willauer, Head Property & Specialty EMEA, Swiss Re Corporate Solutions
Martin Wing, Partner, Clyde & Co
Moderator
Liz Booth, Editor, Special Projects, Commercial Risk
You can watch the video below
Sponsored by:
How commercial insurance supports a sustainable future

It is imperative to support businesses with their transition to a more sustainable future not only by providing dynamic solutions to their immediate needs but also supporting them with long term risk mitigation and resilience strategies.
This webinar, run by leading sustainability and resilience experts from Zurich, will outline how a systematic and fully integrated approach can be taken to identifying, assessing and recommending action on potential risk and opportunity areas for risk managers from a sustainability perspective.
You can watch the video below:
Panellists
Moderator
Adrian Ladbury, Editor-in-Chief, Commercial Risk
Speakers
Gabrielle Durisch, Global Head of Sustainability Commercial Insurance & Head of Claims Strategy and Analytics, Commercial Insurance, Zurich Insurance Group
Amar Rahman, Global Risk Engineering Practice Leader Natural Hazards and Climate Change Resilience, Commercial Insurance, Zurich Insurance Group
Sponsored by:
Climate Change - Modelling and technology

As weather patterns continue to become more volatile, increasing amounts of data become available and technology improves, our expert panel will take a look at what is happening to modelling in terms of climate change and how risk managers and insurers can best take advantage of the newly available information. They will shine a light on the following questions:
- What can we expect in terms of future weather patterns and what are the threats and exposures?
- Can models move from historical data to providing future predictions (that can be used with certainty)?
- How do risk managers access the data and how can it be used in developing their mitigation strategies?
- What impact will Covid-19 have, and will the pandemic provide some lessons for future risks such as climate change?
To find out, book your free space at our upcoming webinar.
You can watch the video below:
Panellists
Moderator
Liz Booth, Senior Editor, Commercial Risk
Speakers
Andrew MacFarlane, Bermuda and London Head of Reinsurance Pricing and Analytics, AXA XL
Greg Lowe, Global Head of Resilience and Sustainability, Aon
Dr Peter Sousounis, Director of Climate Change Research, AIR Worldwide
Sponsored by:
Property Crisis Management: Lessons learned from COVID-19

Much of the focus in the insurance market during the COVID-19 pandemic has understandably been upon the scale and insurability of business interruption losses. But the rise of the pandemic and subsequent lockdown did not mean that physical property losses simply stopped. They have occurred and presented the market with a unique set of challenges that risk and insurance managers, insurers, brokers and claims specialists have had to deal with as best they can. During this webinar Commercial Risk’s Editor-in-Chief, Adrian Ladbury, and a panel of experts will discuss the challenges raised by the pandemic from a property loss perspective and lessons learned about how best to deal with sudden forced closure of facilities, how to most effectively prevent losses on a remote basis and how best to deal with the inevitable losses and claims when they occur.
You can watch the video below, or listen to the audio here.
Panellists
Moderator
Adrian Ladbury, Editor-in-Chief, Commercial Risk
Speakers
Alexander Mahnke, President GVNW and CEO Insurance at Siemens AG
Dogu Özden, President, ERMA and Financial Planning and Controlling Director, TOFAS (Fiat Chrysler, Turkey)
Thierry Portevin, Global Head of Property, Allianz Global Corporate & Specialty
Martin Schachtschneider, Head of Business Development, BELFOR Deutschland GmbH
Bianca Willauer, Head Property & Specialty Lines, EMEA, Swiss Re Corporate Solutions
Sponsored by:
Construction Risk - Project Restart

The COVID-19 pandemic has caused seismic shifts for the construction industry with workplace safety, project delays and reestablishing crucial supply chains of paramount concern following the return to work instructions issued in most countries after lockdown periods. Some areas of the construction sector remained operational throughout the lockdown period, however with reduced capacity. Project restarts or a return to full capacity during this pandemic will expose a number of pressure points between project owners and contractors that may result in insurance claims and will also create new risks that will require closer than ever partnerships between insurers and insureds to navigate through this challenging period.
Commercial Risk’s Editor-in-Chief, Adrian Ladbury, and a panel of experts will tackle the issue in this upcoming webinar.
You can watch the video below, or listen to the audio here.
Panellists
Moderator
Adrian Ladbury, Editor-in-Chief, Commercial Risk
Speakers
Joel Appelbaum, Chief Content Officer, IRMI
Paul Marshall, Risk Manager, Bechtel
Scot Peachey, CEO of Marsh JLT Specialty Construction Practice
Guenter Schneider, Principal Construction Risk Engineer, Zurich
Stephen Tester, Partner, CMS
Sponsored by:
Climate Change: D&O and other liabilities

You can watch the video below, or listen to the audio here.
Panelists
Host
Liz Booth, Editor, Commercial Risk Africa
Speakers
Tim Powell, Chief Underwriting Officer International Financial Lines, AXA XL
Greg Lowe, Global Head of Resilience & Sustainability, Aon
Simon Konsta, Partner, Clyde & Co
Supply chain risk management: transforming risk into a competitive advantage
Date: 19 March 2020
Time: 15.00-16.00 GMT

Listen to our expert speakers share their insights and knowledge on managing complex supply chains and discuss the benefits that you can achieve by leveraging technology, insurance and services, and by breaking down silos within your organisation. This powerful combination will allow you to generate new solutions and added value for your customers.
You can watch the video below, listen to the audio here, and a PDF of the presentation slides can be downloaded here.
Panelists
Moderator
Sophie Roberts, Conference Producer, Commercial Risk
Speakers
Jean-Pierre Krause, Global Head of Risk Engineering, Commercial Insurance, Zurich Insurance Group
Heiko Schwarz, Managing Director & Founder, riskmethods GmbH
Otto Kocsis, Principal Business Interruption & Resilience, Risk Engineering, Commercial Insurance, Zurich Insurance Group
Climate change: a complex and fast-moving risk
Date: 2 December 2019
Time: 15.00-16.00 GMT

Risk managers are factoring climate change into their risks. But how do risk managers truly prepare for an event like the California wildfires, the super strength of Typhoon Hagibis or the slow movement of Hurricane Kenneth?
Are they prepared for myriad “small” changes to the weather, causing flash flooding in unexpected places; extra hot summer days causing changing patterns of consumer buying behaviour; or extreme cold preventing staff from getting to work?
An expert panel took a look at some of these risks and the liabilities they produce, including insight on recent cases in the US where the source providers of raw materials are being sued for the behaviour of their customers; as well as the expanding D&O liabilities faced by all company directors.
We asked how, or even whether, the insurance industry has the answers and where insurance solutions can step in to support solid risk management.
Download the audio or watch the video here:
Panelists
Webinar Host
Liz Booth, Editor, Commercial Risk Africa
Speakers
Neil Beresford, Partner, Clyde & Co
Karsten Berlage, Regional Head Amercias, Allianz Alternative Risk Transfer Unit
Greg Lowe, Global Head of Resilience & Sustainability, Aon
Construction risk management - insurance market outlook
Date of Webinar: 25 September 2019
Time: 14.00-15.00 BST

After more than a decade of softening market conditions, the construction insurance market has taken a hard turn and risk and insurance managers face increasingly challenging market conditions in coming renewals.
A series of large losses, when considered in quantum with large numbers of attritional losses, have caused many insurers to reassess their books. While some have favoured using rate increases and tighter underwriting as a remedy, others have decided to walk away from the class completely.
The PI market has arguably suffered the most, in some instances leaving developers and contractors finding themselves unable to obtain cover. But the CAR market is on the turn too.
The big question for risk and insurance managers in the sector is how has the market changed over the last 12 months, what can they expect in coming renewals and how must they prepare to ensure that they obtain the best terms and conditions possible in this challenging market?
To find out their thoughts on this topic, watch the video below or download the audio here.
Agenda
- Analysis of how the London and international construction market (CAR and PI) has developed over the last 12 months in terms of pricing, capacity, coverage and programme structure;
- Latest intelligence from market leading brokers and underwriters on where the market sits currently and what can be expected in coming renewals: Has the market hardened or is this just the beginning?
- Is this a London specific hardening or will other leading European and international construction insurance markets follow suit, what can be learned from the experience in the London market to date?
- What could and should risk managers, their advisors and the insurance market do to plug coverage gaps and capacity shortages if the hardening intensifies into 2020 as predicted?
Panelists
Moderator:
Adrian Ladbury, Editor in Chief, Commercial Risk
Panelists:
Bernadette Hackett, Global Relationship Leader, Zurich
Mhairi Hawken, Executive Director & SVP, Aon
Andrew Kane, Portfolio Manager, Construction, QBE European Operations
Juliette Pettit, Financial Lines, AIG Property Casualty
Peter Rudd, Construction Team Leader, Aon
Gaining C-Suite Commitment
Date of Webinar: 7 May 2019
Time: 2.00pm – 2.30pm BST / 3.00pm – 3.30pm CET

With the current global political and economic landscape changing at an unprecedented rate, the role and responsibility of the risk manager when it comes to structuring a successful global programme is becoming more and more significant. However, communicating this to the highest level can often be more difficult than it should be.
Commercial Risk’s editor-in-chief hosted a discussion with highly respected and experienced risk managers and association heads Julia Graham (Airmic technical director and formerly Ferma president) and Franck Baron (Parima chairman), to find out their views on the best way to bring these key issues directly to the c-suite and ultimately the board.
To find out their thoughts on this topic, watch the video below.
Participants
Webinar Host
Adrian Ladbury, Editor-in-Chief, Commercial Risk
Panelists
Julia Graham, Technical Director and Deputy CEO, Airmic
Franck Baron, Group Deputy Director Risk Management and Insurance, International SOS and Chairman, Parima
Claims insights - from data to information to action
Date of Webinar: 29 November 2018
Time: 2.00pm – 3.00pm GMT

Data is omnipresent and has never been as easily accessible, collectible and comparable as it is today. The insurance industry disposes of large amounts of data, however very few players know how to create value for customers from in-depth data analysis – i.e. leverage the outcome to generate concrete business impact.
This webinar, brought to you by Zurich and Commercial Risk, showcased relevant methods and approaches of effective data analysis and how to make data understandable and actionable. In addition, it brought the results into a business context in order to define risk improvement actions which have a concrete impact on the company’s balance sheet. To access the webinar presentation click the link below.