Claims insights - from data to information to action

Date of Webinar: 29 November 2018
Time: 2.00pm – 3.00pm GMT

Data is omnipresent and has never been as easily accessible, collectible and comparable as it is today. The insurance industry disposes of large amounts of data, however very few players know how to create value for customers from in-depth data analysis – i.e. leverage the outcome to generate concrete business impact.

The aim of this webinar, brought to you by Zurich and Commercial Risk, is to showcase relevant methods and approaches of effective data analysis and how to make data understandable and actionable. In addition, it will bring the results into a business context in order to define risk improvement actions which have a concrete impact on the company’s balance sheet.

Panelists and Agenda

Welcome and introduction – Helene Westerlind, Global Head of International Programs, Commercial Insurance, Zurich Insurance Company and Adrian Ladbury, Editor in Chief, Commercial Risk

Panelists:

Claims analytics – beyond data – Roger Zopfi, Claims Relationship Director, Commercial Insurance Switzerland, Zurich Insurance Company

Achieving business impact thanks to risk improvement actions – Björn Hartong, Senior Risk Engineer & Corporate Centre Practice Leader Marine and Security, Commercial Insurance, Zurich Insurance Company

The customer perspective – Adrian Sommerhalder, Country Insurance Risk Manager, ABB Switzerland

Conclusion – Helene Westerlind, Global Head of International Programs, Commercial Insurance, Zurich Insurance Company and Adrian Ladbury, Editor in Chief, Commercial Risk