{"id":31662,"date":"2016-10-11T00:41:00","date_gmt":"2016-10-11T00:41:00","guid":{"rendered":"http:\/\/www.commercialriskonline.com\/maintaining-sustainable-businesses-critical-in-building-customer-trust\/"},"modified":"2017-01-24T21:08:01","modified_gmt":"2017-01-24T21:08:01","slug":"maintaining-sustainable-businesses-critical-in-building-customer-trust","status":"publish","type":"post","link":"https:\/\/www.commercialriskonline.com\/maintaining-sustainable-businesses-critical-in-building-customer-trust\/","title":{"rendered":"Maintaining sustainable businesses critical in building customer trust"},"content":{"rendered":"<div class=\"mp_wrapper\">\n  <div class=\"mepr-unauthorized-excerpt\">\n    <p>Positioning insurance and reinsurance as a development tool for the economy is behind the thinking of recent changes by the Conf\u00e9rence Interafricaine des March\u00e9s d\u2019Assurances (CIMA) countries in French-speaking Africa, accord...<\/p>\n  <\/div>\n  <div class=\"mepr-unauthorized-message\">\n    <hr \/>\n<h2 style=\"text-align: center\">Want to read this article?<\/h2>\n<p><a href=\"https:\/\/www.commercialriskonline.com\/subscribe\/\">Register<\/a> for ultimate access to this article and ALL our premium content<\/p>\n<p><strong>ULTIMATE ACCESS<\/strong><strong> PROVIDES YOU WITH<\/strong><\/p>\n<ul>\n<li>Unrestricted access to Commercial Risk, Commercial Risk Europe and Global Risk Manager news, exclusive expert analysis and opinion<\/li>\n<li>Breaking news, daily and\/or weekly Commercial Risk Europe newsletters and regular digital publications<\/li>\n<li>Breaking news, weekly and monthly Global Risk Manager newsletters and quarterly digital Journal<\/li>\n<li>European and global surveys, rankings and special reports<\/li>\n<li>National European local language newsletters<\/li>\n<li>Preferential access to webinars and virtual and physical conferences<\/li>\n<\/ul>\n<p>If you are already a registered user or subscriber you can LOGIN below for ultimate access:<\/p>\n  <\/div>\n  <div class=\"mepr-login-form-wrap\">\n      \n<div class=\"mp_wrapper mp_login_form\">\n          <!-- mp-login-form-start -->     <form name=\"mepr_loginform\" id=\"mepr_loginform\" class=\"mepr-form\" action=\"https:\/\/www.commercialriskonline.com\/login\/\" method=\"post\">\n            <div class=\"mp-form-row mepr_username\">\n        <div class=\"mp-form-label\">\n                              <label for=\"user_login\">Username or E-mail<\/label>\n                  <\/div>\n        <input type=\"text\" name=\"log\" id=\"user_login\" value=\"\" \/>\n      <\/div>\n      <div class=\"mp-form-row mepr_password\">\n        <div class=\"mp-form-label\">\n          <label for=\"user_pass\">Password<\/label>\n                    <div class=\"mp-hide-pw\">\n            <input type=\"password\" name=\"pwd\" id=\"user_pass\" value=\"\" \/>\n            <button type=\"button\" class=\"button mp-hide-pw hide-if-no-js\" data-toggle=\"0\" aria-label=\"Show password\">\n              <span class=\"dashicons dashicons-visibility\" aria-hidden=\"true\"><\/span>\n            <\/button>\n          <\/div>\n        <\/div>\n      <\/div>\n            <div>\n        <label><input name=\"rememberme\" type=\"checkbox\" id=\"rememberme\" value=\"forever\" \/> Remember Me<\/label>\n      <\/div>\n      <div class=\"mp-spacer\">&nbsp;<\/div>\n      <div class=\"submit\">\n        <input type=\"submit\" name=\"wp-submit\" id=\"wp-submit\" class=\"button-primary mepr-share-button \" value=\"Log In\" \/>\n        <input type=\"hidden\" name=\"redirect_to\" value=\"\/wp-json\/wp\/v2\/posts\/31662\" \/>\n        <input type=\"hidden\" name=\"mepr_process_login_form\" value=\"true\" \/>\n        <input type=\"hidden\" name=\"mepr_is_login_page\" value=\"false\" \/>\n      <\/div>\n    <\/form>\n    <div class=\"mp-spacer\">&nbsp;<\/div>\n    <div class=\"mepr-login-actions\">\n      <a href=\"https:\/\/www.commercialriskonline.com\/login\/?action=forgot_password\">Forgot Password<\/a>\n    <\/div>\n    <!-- mp-login-form-end --> \n  <\/div>\n    <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>The customer is king was the overriding message from the 21st African Reinsurance Forum, held in Dakar by the African Insurance Organisation, which welcomed some 350 delegates from around 20 countries.<\/p>\n","protected":false},"author":1,"featured_media":31663,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[366,361,1,194,207,370],"tags":[439],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"thumbnail":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot-150x150.jpg",150,150,true],"medium":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"medium_large":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"large":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"1536x1536":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"2048x2048":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"image-publication":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"image-publication-large":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"jannah-image-small":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot-200x150.jpg",200,150,true],"jannah-image-large":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"jannah-image-post":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"featured-2":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"editors-pick":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot-200x115.jpg",200,115,true],"archive-thumbnail":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"mobile-thumbnail":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"single-feature":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot.jpg",200,200,false],"square-thumbnail-s":["https:\/\/www.commercialriskonline.com\/wp-content\/uploads\/uploads\/images\/news\/CRA-news\/Knot-100x100.jpg",100,100,true]},"uagb_author_info":{"display_name":"CRO Admin","author_link":"https:\/\/www.commercialriskonline.com\/author\/isaac-ng-2\/"},"uagb_comment_info":0,"uagb_excerpt":"The customer is king was the overriding message from the 21st African Reinsurance Forum, held in Dakar by the African Insurance Organisation, which welcomed some 350 delegates from around 20 countries.","_links":{"self":[{"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/posts\/31662"}],"collection":[{"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/comments?post=31662"}],"version-history":[{"count":0,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/posts\/31662\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/media\/31663"}],"wp:attachment":[{"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/media?parent=31662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/categories?post=31662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.commercialriskonline.com\/wp-json\/wp\/v2\/tags?post=31662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}