Hiscox appoints US chief operating officer
Leigh Hellrung has been appointed as chief operating officer in the US for specialist insurer Hiscox. Hellrung will serve on the Hiscox US leadership team and will report to Kevin Kerridge, CEO of Hiscox USA.
Hellrung will lead all aspects of the US operations across service delivery, strategy, transformation, data, and process excellence, said the insurer. Prior to Hiscox, Hellrung held customer experience, service delivery and strategic operations leadership roles with Farmers Insurance and Zurich Financial Services. Prior to that, Hellrung led enterprise-wide technology transformations in billing, payment, and customer experience domains.
“Leigh has earned a well-deserved reputation as an inclusive, transformational leader, with a glittering track record of creating best-in-class customer experiences,” said Kerridge. “She’s joining a team that shares her passion for delivering impactful touchpoints with our customers and crafting moments that matter, and I have no doubt that Leigh will be a driving force through our next phase of growth in the US business.”
Hiscox USA provides a variety of specialty risk solutions, including a broad spectrum of errors & omissions, general liability, cyber and data security, media liability, management liability, crime, entertainment, and terrorism insurance products.
